We’re gearing up to attend ScienceOnline 2012 (#scio12) in North Carolina next week, a place where bloggers, educators, and anyone interested in science communication online meet. The conference is growing due to many factors, including the way the fantastic organizers structure the event and increasing importance of science online for the public, scientists, and companies.
We see great synergies between bloggers and life science companies, something we covered after we attended the conference last year. Bloggers are digital influencers, reaching life scientists with great content and even becoming an important source of news for the area they cover. They require financial support to keep their blogs running and expand. This need represents an opportunity for life science companies, who are often looking for ways to promote their research tools online other than using a banner ad on a crowded news website. We’d like to make connections between bloggers and life science companies as we have broad networks in both areas. We’re meeting with as many bloggers as possible at #scio12, fill out one of the forms below so we can start making connections.
Also, join the #ls_chat Friday January 13th at 10 a.m. PT to discuss #scio12 and bridging companies and bloggers.
Note: The image is in reference to the Science Ink book and related tattoo parlor tour that will take place at #scio12. We’ll take part (and Mary may come home inked…) and have a fun contest at #scio12, stay tuned!
You may remember we surveyed life science marketers regarding their plans for 2011 for the ScienceOnline2011 (scio11) conference we attended in January. Thought leaders Arikia Millikan, Dave Mosher, and Taylor Dobbs did a survey of scio11 participants and enthusiasts with a great sample size (339) and the results haven’t been published formally so I analyzed the results (special thanks to Dave Mosher and Taylor Dobbs for making the data public). More demographics are included in the Slideshare presentation below, and our summary of the results is also given. Of course, our blog is tailored towards life science companies and marketers, so we included information pertinent to our audience, and note that we provide life science social media workshops and training, including Twitter and Facebook. We’d love to know how you’d interpret the results, please leave a comment below!
To share this post easily cut and paste: ScienceOnline2011 Web 2.0wned Survey: Social Media a Must for Staying Current, Twitter Top Tool #scio11 http://comprendia.com/surveyscio11
A recent survey of life science marketers found that 52% plan to increase their level of new and social media advertising in 2011. The study, conducted by life science consulting firm Comprendia LLC, was comprised of thirty-three respondents working in the non-FDA regulated sector, dealing with products for research use only. When asked which social media applications were most utilized, Twitter and Facebook were the top results, with 58% and 39% using them daily or one or two times a week, respectively. Respondents indicated that social media monitoring is also prevalent, with more than 60% indicating they track mentions of their brand on social networks. The long term effects of these trends are unclear, but it is possible that increased interaction between these life science companies, their customers, and independent science communicators portends the development of better products and increased progress in biotechnology research.
These results indicate a shift from traditional, broadcast marketing such as print advertisements and even online banners to new, more engaging methods such as social networks and blogs. Are life science marketers fully ready for this drastic change, which involves much more engagement with their scientific customers? When asked how they’d create the additional content needed for new and social media, 67% of life science marketers indicated that their existing staff would allocate time. Anticipating this unreasonable expectation, respondents were also asked about partnering with existing websites such as science blog aggregators. Initial interest in collaborating with existing entities was low, but respondents indicated a willingness to work with web 2.0 sites such as Benchfly, LabSpaces, Science 3.0 and Scientopia, and events such as ScienceOnline.
The results of the survey were presented at the ScienceOnline 2011 conference in January, where several involved in the ‘science 2.0’ movement expressed interest in working with life science companies. These blogs and sites are filling an important niche as scientific content is becoming scarce on traditional sources such as newspapers. Some bloggers expressed concern with corporate content intermingling with their own, an issue that does not exist with traditional media where distinctions between editorial and advertising content are usually clear. However, ideas for creating new boundaries emerged from discussions at the conference, and all of the findings from the meeting and this report can be found at http://comprendia.com/lifesciencesm Support from life science companies could bolster the independent science entities, resulting in more scientific information being disseminated to the general public via these routes. Company representatives, bloggers, or writers who are interested in participating should fill out this form.
Mary Canady, Founder of Comprendia, said “Life science companies appear eager to embrace social media, and it is clear that forming close partnerships with independent science entities such as blogging networks and open science conferences are necessary. New advertising models that will meet the companies’ needs while not sacrificing the integrity of the science communicators will result in a collaborative environment benefiting all involved.”
Comprendia is a California-based LLC which develops social media marketing plans for life science and biotechnology companies. Comprendia is actively implementing related strategies and tactics in a variety of projects and also provides monthly life science social media workshops and customized training. Based on the results of the survey, we’ll begin with a Twitter Workshop March 10th.
Last weekend I attended the ScienceOnline 2011 conference in North Carolina and it was amazing. 250 Bloggers, authors, educators, and journalists, all with a passion for online science, getting together ‘unconference‘ style to discuss the status and the future of communication in this medium. While I had a fantastically fun time, I was there to help understand how to bridge life science companies and bloggers. My interview with Science in the Triangle and the slideshare presentation (with audio) from the session are both below and describe our goals and progress at the conference.
Brian Krueger from LabSpaces and Kristy Meyer from Sigma helped with planning and surveys we did in preparation for our Sunday session, and they led a related session on Saturday (their summaries of the Saturday session are linked to their names). Tricia Kenny from Life Technologies also helped with planning but was unable to attend. We had a small crowd, likely due to the fact that we were opposite a popular session about science blog networks. I was told by several bloggers and blog network managers that they really wanted to come and have a lot of interest in hearing the outcome, so I’m very optimistic about making these partnerships work. Feel free to watch/listen to the presentation and discussion below, and here is my summary:
Life science bloggers and companies have little communication outside of the researcher/supplier relationship. This may be due in part to ’1.0′ communications between the two, which invariably are focused on products.
Life science companies want to do more social media/web 2.0 advertising and want to control the content. However, it’s likely that they have not sufficiently budgeted staff resources to create the additional content. They are interested in supporting blogs and web 2.0 sites, but it will likely need to be done very carefully from both sides to prevent another PepsiGate (which was fresh in the minds of participants at the conference).
Several ideas for companies and bloggers working together were proposed:
Career resources/alternative careers. Companies could help bridge the gap by helping researchers understand what different departments and individuals do at a company. Both C&EN and LabSpaces provide this now, but companies could step in and provide benefits for each. Moreover, hiring young scientists to write content for a corporate blog would also be a great way to introduce them to life science company culture and for the companies to get the content they need. A theme of our session was that if the companies give something back to the scientists, more bridges will be made. If you’ve been following this blog, we think that life science companies have been doing this for years through content-rich resources, and think that the transition to ’2.0′ should be straightforward.
Separate areas. A completely separate section of a blog managed by a company. Life science companies thought that an ‘ask an expert’ forum managed by the company was particularly attractive, with more than 50% indicating they’d be interested. When we talked with one blogger during the session, she was very positive overall with the idea, but was uncomfortable when it seemed as though the company’s materials would be ‘mixed in’ with hers. I attended most of the sessions surrounding science blogging, and a theme was that blogs are different because they’re very personal.
Underwriting. Similar to the support of our local PBS station by Life Technologies, and the business model of Xconomy, companies could show support without affecting the content of the publication. Another idea is to clearly designate posts similar to Xconomy’s ‘Xconomists’ section, which is clearly labeled as an editorial area, and likely self-promotional in some ways.
Another very interesting aspect of the conference is that groups were there that I hadn’t thought about, e.g., authors of ‘science non-fiction’ such as Carl Zimmer. These participants are naturally attracted to the conference as writers, and I’m sure they got a lot out of attending the conference personally. In addition, many of the other attendees are also influencers of their customers, namely scientists, and so the conference was also good for them from a business perspective.
My point? We’re forging new trails here and need to be creative in thinking about these new relationships–think outside the box, as trite as it may sound. It may not be easy, but the companies and blogs that succeed in this new genre will not only benefit by getting started now, but may also gain increased notoriety and positive PR, similar to the attention companies like Comcast and Zappos have achieved by blazing trails in customer service utilizing Twitter. Check out the presentation with full audio from our session below, or skip to the ‘Next Steps’ section at the end if you’re ready to get involved.
Note: We showed some of the results from our survey of life science companies at the session, and will publish the full results soon.
Next Steps. We’re ready to start formalizing discussions between bloggers, companies, and writers. Without further ado, here’s a form you can fill out to get started. If you’re not the form type, drop me a line, or call me, I’m easy to find. As always, feel free to leave your thoughts below on the subject, our session at ScienceOnline was just the beginning!
Let’s get this partnership started! (Patent is pending on that tagline, you know how marketers are ;)
To share this post easily, cut and paste: Can Bloggers and Life Science Companies Form Partnerships? Our Session at ScienceOnline 2011 #scio11 http://bit.ly/scibizblogs
If you’ve been following Comprendia via our writing or actions, you know that one of our major goals is facilitating communication between life scientists and the companies that serve them. With today’s tools, and the media landscape, more communication and collaboration is not only possible, but necessary. We also hear interest from both sides in working together. What form will this take, and how can you set up your blog or web 2.0 site to help it grow?
We ran two surveys to help bridge the gap between life science companies and researchers and will present the results at the ScienceOnline conference this weekend. We’d like to focus on these questions, and we’ll also be asking you during discussions leading up to the session:
What is your ‘big dream’ for your blog or website, and could you achieve it with help from sponsors?
What other blogs, 2.0 sites, genres (e.g., tech, food) do well with corporate sponsorship, and how can we learn from them?
What missteps can we avoid to prevent situations such as Pepsigate?
How would you feel about adjusting the focus or format of your website to adapt to life science company needs? If so, what types of changes would work best for both?
Would a matchmaking site that would allow bloggers and companies to find each other help, and if so what would it look like?
Per unconference ‘rules’, this session will be light on presentations and heavy on discussion and action after. We’d love to start a dialog that leads to the development of infrastructure that will help you achieve your website’s goals. We’ll have a representative from the bloggers, Brian Krueger (@labspaces), companies Kristy Meyer (@kristy3m) and myself (@comprendia) Sunday at 2 p.m. in session E! If you can’t make it, track us down and/or look for us to post more information on how you can get involved soon, even if you’re not at the conference. If you work at a company, look for us to publish the research report soon or contact us with questions.
Here is our latest collection of links and tips for life science marketing and social media:
Cool online biotech stuff.
We can’t help but notice how many people are starting cool biotech websites. Check out BetterBio, a community-run organization that promises better biotech communication. I love this new spirit of the web where asking for donations is OK and even inspiring. Also check out ConnectingSF, a portal to help those traveling to San Francisco for the big JP Morgan Healthcare conference to connect. The conference is notorious for its large attendance and paucity of online resources, so the site is a welcome addition. Finally, we saw an article in Xconomy about Relay Technology Management, who have a cool app which facilitates partnering with a sophisticated database of drug-related scientific discoveries. It looks like it may be difficult to get a free test drive, but check out this video which shows some of the features. All these sites are harbingers of the next wave of what we’ll be able to do with ‘life science 2.0′ on the web.
Mind Maps.
We think a lot about ways to organize content on the web and social media and our related strategies and tactics, because the format is often non-standard. One tool we’re using is Mind Maps, visualizations in which ideas are organized and expanded upon in a free form fashion. You begin with a core concept and attach ideas–it reminds me of the ‘post-its on the wall’ approaches to software development I’ve seen. A picture is worth a thousand words, so check out this kinase assay social media mind map we created, getting some inspiration from this blog post. As you can see, it’s a great way to organize ideas for areas in which your company might not have a template, including social media. Mind Map aficionados have all sorts of cool ideas for them. You can also embed them in sites, something useful for internal planning. The apps we’ve found most useful are MindMeister (web-based), FreeMind (standalone), and there’s even a droid app which can save files in a compatible format. Your management will likely love these types of diagrams, don’t you think?
We’re really excited to attend the ScienceOnline 2011 conference next week in North Carolina. We get interest from both life science marketers and researchers in working together more in the web 2.0 environment. We’re doing two surveys, one for life science marketers and one for researchers, to help facilitate these interactions. We’ll present the results next week and those who participate will get the results sent to them, so please take the survey soon. Note that the conference will be live streamed, and we’ll post instructions here on how to view, and we’ll be tweeting from it as well.
Want to know what life science marketers are doing about social media and how you can keep up? Take our short survey and be the first to get the report in a few weeks:
Note that it is intended for people involved in the marketing and sales of non-FDA regulated products (e.g., products sold to the research market).
Contact us with any questions and feel free to distribute to your marketing, BD, management or sales colleagues (functions vary due to size of company).